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Show Bid Request

Helpdesk Software
Bid Request Id: 56340
Bookmark in my 'To Do' list
Posted by: sovratec (9 ratings)
(Software buyer rating 10)
Non-action Ratio: Above Average - 48.00%
Posted: Apr 4, 2003
11:46:48 PM EDT
Bidding Closes: Apr 6, 2003
11:56:25 PM EDT
Viewed (by coders): 298 times
Deadline: 4/9/2003
TIME EXPIRED
Phase:
100% of work completed and accepted. Coder has been paid.
Max Accepted Bid: Bidding is closed
Project Type: Small Business Project: $100 (USD) +
Bidding Type: Open Auction
Categories: Web, Database, ASP, Web Services, Web (Other)
Enter chat room for this bid request
(0 active users at Jul 8, 2003 1:57:56 PM EDT)

Description:
I have an urgent request to provide a call tracking tool for a technical support department.

My requirements are simple. I'm looking for an existing helpdesk application with the following features:

1. Track Incoming Support Calls.

2. Track Customer Information

3. Track Individual Task perform by service person

4. Provide basic reporting.

For your bid to be considered.. you must provide a screen capture of your tool or a url for a demo.

Deliverables:
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.

2) Installation package that will install the software (in ready-to-run condition) on the platform(s) specified in this bid request.

3) Complete ownership and distribution copyrights to all work purchased.



Platform:
Web Application using ASP or HTML files. Web Server IIS5

Must be 100% finished and received by buyer on:
Apr 9, 2003 EDT
Deadline legal notes: All times are expressed in the time zone of the site EDT (UT - 5). If the buyer omitted a time, then the deadline is 11:59:59 PM EDT on the indicated date.


Remember that contacting the other party outside of the site (by email, phone, etc.) on all business projects < $500 (before the buyer's money is escrowed) is a violation of both the software buyer and seller agreements. We monitor all site activity for such violations and can instantly expel transgressers on the spot, so we thank you in advance for your cooperation. If you notice a violation please help out the site and report it. Thanks for your help.
 
Bidding/Comments:
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Rent a Coder is a closed auction, so coders can only see their own bids and comments. Buyers can view every posting made on their bid requests.

See all rejected bids (and all comments)
Name   Bid Amount 
 
Date   Coder Rating  
This bid was accepted by the buyer!
SAGA TECH
(25 ratings)
in Chennai, Tamilnadu
India
Bid id: 605,396
 
$125 (USD) Apr 5, 2003
3:16:17 AM EDT
 8.76
(Superb)
   
Dear Sovratec,

We have developed a very exhaustive help desk management solution . Please find a few screenshots attached . We have developed using VB.NET and the web interface in ASP.NET . If you are interested we can send the documentation of the master version else we can disintegreate the modules you require and provide it to you . Please not we have used ASP.NET . Look forward for your reply .


Regards
Advanced SofTech .
Attached File
 
 
 
 
  See 56 private reply(ies)
to/from SAGA TECH.
 




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